The article discusses the rapid development and widespread impact of artificial intelligence (AI) on various industries, jobs, and the economy. It highlights how AI, including technologies like ChatGPT, is becoming a major technological force reshaping industries globally, creating opportunities for innovation while also leading to the potential disappearance of certain professions. Here’s a summary and translation of key points from the article:
How Will AI Impact Jobs and the Economy?
AI’s Economic Impact:
The McKinsey Global Institute predicts that by 2030, AI could add around $13 trillion to the global economy, which represents a 16% increase in global GDP. This growth will primarily result from automation replacing human labor and from innovation in products and services. The additional growth rate is expected to be around 1.2% annually. The impact of AI is expected to be comparable to other transformative technologies throughout history.
Jobs Likely to Be Automated:
Customer Service Representatives:
Most customer service interactions are now automated, with AI answering common customer queries. Since many customer issues are repetitive, AI can handle them without requiring emotional intelligence or social skills.
Accounting:
Many businesses now use AI and automation in bookkeeping. AI-powered accounting services offer efficiency, flexibility, and security, often at a much lower cost compared to hiring a human employee. Cloud-based AI accounting ensures accurate data collection, storage, and analysis.
Receptionists:
Many companies around the world now use robots for reception duties. For example, systems like AimeReception can greet guests, listen, understand, and speak with clients, automating the receptionist role.
Sales Representatives:
With the rise of social media advertising, the traditional role of sales representatives is changing. AI enables targeted marketing and content creation, reducing the need for human sales staff in certain sectors.
Research and Analysis:
AI is already being used in data analysis and research to simplify processes and identify new insights without human assistance. AI’s ability to process vast amounts of data efficiently means humans might not be needed in these roles in the future.
Warehouse Operations:
The growing e-commerce industry requires more automated systems to handle inventory, track shipments, and optimize delivery routes. AI is already playing a role in automating warehouse operations and could further reduce the need for human workers in the future.
Insurance Underwriting:
AI is making it easier to evaluate insurance applicants by analyzing data and applying algorithms to determine eligibility. This automation could reduce the number of human underwriters needed in the industry.
Expert Opinions:
Dr. Feryal Abdullah Halaoui, a lecturer and self-esteem consultant, shared her thoughts on how AI is transforming jobs. She pointed out several issues:
AI’s Effect on Education: Dr. Halaoui noted that students are increasingly relying on AI tools to complete their assignments, reducing their effort in reading and research. This reliance could lead to a decline in critical thinking and cognitive skills.
Impact on Youth: She expressed concerns that globalization and AI might marginalize young people, making them less skilled and competent as they can easily access information at the click of a button.
Loss of Jobs: According to Halaoui, AI and automation will replace many human jobs, and we will see the emergence of new types of jobs while the abilities of humans may decline in the face of automation.
The Future of Work: The rapid development of AI and globalization may lead young people to seek easier jobs that don't require years of higher education. However, Halaoui cautioned that the consequences of these changes are unpredictable and may exceed current expectations.
Positive Aspects of AI: While she acknowledged some negative aspects, she also highlighted the potential benefits of AI in making some jobs easier, more exciting, and more productive.
Conclusion:
Dr. Halaoui encouraged young people to maintain critical thinking, reasoning, and self-reflection, warning that while AI offers great potential for innovation and efficiency, it also comes with challenges that could impact human capabilities and job markets. She emphasized that the changing world requires careful thought about the future of work in the era of AI and globalization.
In summary, the article discusses both the promise and perils of AI’s growing role in reshaping industries and job markets. It acknowledges the potential for significant economic growth but also highlights the displacement of human workers and the need for adaptation and critical thinking in the face of these technological advancements.
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